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By: Adriana Noton
In the computer age most businesses store information in computers making it necessary for such organizations to have a comprehensive IT disaster recovery plan. Since this is a separate discipline in every right it is important for organizations to involve the relevant experts in formulating their information restoration plans. This will ensure business continuity in case of such failures.
The importance of a data restoration framework cannot be overstated. Most business operations rely on the data stored on business computer systems. Such a framework would avert catastrophic results such as a total business shutdown in the event of complete failure. Frequent occurrence of such failures can easily erode customer confidence. This would lead to reduced or as the best case scenario near zero data restoration times.
There are many factors that could contribute to loss of data and hence the need for data restoration. The entry of malicious viruses into the organizations computer system could be one of the reasons. Another reason could be security breaches by hackers who for ulterior motives corrupt the system. It could also be a disgruntled employee within the organization. The list is endless.
The key person charged with implementing the plan is the data recovery coordinator. His role is among other things ensuring that the plan is followed to the letter. He should be the person providing information on the loss of data and spearhead the data restoration process. Nevertheless, all people involved in the business should fully understand their roles in fully safeguarding business data.
One of the key pillars of any IT disaster recovery system is the availability of back up. All data stored by the organization should be backed up in physical data storage devices or in secondary data centers. The latter option may require the engagement of a professional firm providing such services.
Before an actual catastrophe strikes, it is best to test the reliability of the IT managed services systems in place. Possible failures can be simulated and the restoration framework used to restore such data. Any weaknesses should be corrected. This will have the net result of shortening the restoration time in the event of actual system failure.
In case of an actual disaster, the data recovery coordinator should make a formal announcement of such an occurrence. He should then initiate the restoration phase by assigning duties to various employees and oversee the entire process. This will minimize confusion in such events.
When implementing an IT disaster recovery plan, the cardinal rule should be to implement plans that yield the bests results at the least cost. However, it is important not to sacrifice quality at the altar of cost. A good balance between the two primary considerations should be struck.
It is therefore evident that IT support goes to the core of most business operations. Key business decisions can be best undertaken based on data stored in computer systems. All systems used in the recovery phase should always be improved. The ability of a firm to recover from these disasters determines its ability to bounce back. Therefore, an IT disaster recovery plan should always come to mind when formulating an overall business plan.
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