10 Steps to Successful Change Management
by George Vukotich
2011 (145 pages)
ISBN:9781562867539
Outlining a 10-step approach to handle any type of internally- or externally-driven change, this book will help you understand why change happens, assess different impact scenarios, assemble the right change management team, put a strategy in place, measure success, and more.
10 Steps to Successful Change Management
Preface
Introduction
Overview
What You?ll Find in This Book
Step 1 ? Understand Change
Overview
What Is Change?
Types of Change
Your Role as a Change Leader
Stages of Change
Keys to Successfully Managing Change
Elements of a Successful Change Initiative
Key Points to Keep in Mind
Step 2 ? Assess the Impact of Change
Overview
What Is Driving Your Change?
Identifying the Type of Change
Assessing the Impact of Change
Assessing the Organization?s Readiness for Change
Key Points to Keep in Mind
Step 3 ? Assemble a Change Management Team
Overview
Who Needs to Be on the Team?
Skills Needed on the Team
Working Cross-Functionally
Assessing Individuals
Setting the Agenda
Key Points to Keep in Mind
Step 4 ? Build a Vision for Change
Overview
Why Is a Change Vision Important?
Creating a Vision for Change
Additional Factors Affecting the Change Vision
Key Points to Keep in Mind
Step 5 ? Put a Change Strategy in Place
Overview
What Components Make Up a Change Strategy?
Being Aware of Your Boundaries
Change Management Planning
Goal Setting
Strategy-Building Tools
Key Points to Keep in Mind
Step 6 ? Win Support
Who Are Your Stakeholders?
Interviewing Stakeholders
Knowing How to Influence
Key Points to Keep in Mind
Step 7 ? Communicate Effectively
Overview
Do You Have the Ability to Communicate Effectively?
Creating a Communication Strategy
Getting and Using Feedback
Communicating Across Cultures
Key Points to Keep in Mind
Step 8 ? Overcome Challenges
Overview
Why Do People Resist Change?
Reasons for Resistance
Stereotypes, Groupthink, and Other Things That Get in the Way
Addressing Resistance to Change
Key Points to Keep in Mind
Step 9 ? Measure Success
Overview
How Do You Measure Success?
The Measurement Process
Key Points to Keep in Mind
Step 10 ? Review Lessons Learned
Overview
What Areas Should You Review for Lessons?
Sharing Lessons Learned
Key Points to Keep in Mind
References
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